At this time, we are unable to accept returns or exchanges. If you are unhappy with your item and/or there seems to be an issue with your item, please absolutely let us know and we will do everything we can to work with you to make it right for you 🙂
You can contact us via email (thechroniccollectiveco@gmail.com) or via our contact page here with any questions or concerns.
We accept cancelations within the first 2 hours after placing your order, but are unable to after that window. This is because it is immediately sent over to begin processing and fulfillment at our center and once that process begins – there is no way to cancel or change any of the information on the order.
Please contact us if you have any problems with your order within that time frame – and if it is after that time frame we will be unable to make any changes.
If it is decided that you were sent an item that is damaged or incorrect – we will provide the return information when you contact us.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Contact us at info@thechroniccollective.com or here on our contact page for questions related to refunds and returns.
© THE CHRONIC COLLECTIVE 2019 – 2024
The Chronic Collective is an awareness-based sustainable, ethical and non-toxic clothing brand on a mission to support those with chronic conditions through our clothing, community, and actions as a company.
Sign up for our newsletter and get our free 200+ Chronic Condition Resource Guide, special deals, notified of new designs and ways you can get involved in our community!
(No one has enough spoons for spam so don’t worry we will never send you any!)
Sign up for our newsletter and get our free 200+ Chronic Condition Resource Guide, special deals, notified of new designs and ways you can get involved in our community!
(No one has enough spoons for spam so don’t worry we will never send you any!)
The Chronic Collective is an awareness-based sustainable, ethical and non-toxic clothing brand on a mission to support those with chronic conditions through our clothing, community, and actions as a company.
© THE CHRONIC COLLECTIVE 2023
© THE CHRONIC COLLECTIVE 2023
Sign up for our newsletter and get 10% off your first purchase, special deals, notified of new designs and ways you can get involved in our community!
(No one has enough spoons for spam so don’t worry we will never send you any!)
As promised, here is your 200+ Chronic Condition Resource Guide! All you have to do is click the button below and it will automatically download :)
As promised, here is your 200+ Chronic Condition Resource Guide! All you have to do is click the button below and it will automatically download :)
Sign up for immediate access to our resource guide with 200+ links to a variety of resources AND also access to our newsletter where you will get exclusive sales, discounts, and the the latest on The Chronic Collective’s clothing and community!
Sign up for immediate access to our resource guide with 200+ links to a variety of resources AND also access to our newsletter where you will get exclusive sales, discounts, and the the latest on The Chronic Collective’s clothing and community!